Members of the public should be given lessons in how to tackle anti-social buy ativan online behaviour, a report has suggested.
Jane Atkinson set up the charity Dfuse, which trains people in conflict resolution.
She told the Today programme that the aim in a conflict situation – or wherethere is anti-social behaviour – is to “defuse the situation”.
“You separate the problem from the person,” she explained, but warned only to intervene “when you feel it is the right situation”.
Listen to the BBC Today interview here (opens up in a BBC window)