Victory Housing i2iNorfolk residents learn how to defuse neighbourhood conflict

Victory Housing Trust teamed up with Dfuse to prepare Norfolk residents to take the first step towards resolving neighbourhood conflict themselves. Victory and Dfuse launched i2i, a website to help residents learn how to defuse disagreements with neighbours and challenge antisocial behaviour in their community. Visitors to the site can explore five neighbourhood conflicts and get tips on how to approach them, and other situations, safely and without causing escalation.

Victory want to help create safe and secure communities where residents want to live. They recognise the right of residents to enjoy their home in peace and take a tough line with people who behave badly in or around their properties, or who harass others. Most of us get on with our neighbours most of the time, but sometimes relationships become strained. Involving Victory too early could turn a minor problem into a major dispute. It is often better, if the problem is not too serious, and before things get out of hand, for residents to talk to the people involved themselves.

i2i Norfolk


John Archibald, Chief Executive of Victory Housing Trust, said: “Serious instances of ASB are fortunately rare in north Norfolk, but low-level problems can still be very distressing and we have found that often residents feel ill-equipped to respond to and deal with low-level problems. We hope the resources developed (by Dfuse) will help equip people to more effectively handle difficult and challenging situations safely.”


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